Terms & Conditions




Our set delivery charge for deliveries in the UK is £4.50 for orders up to the value of £75. Orders above £75 are free of charge unless otherwise stated. Click here to view delivery prices for pillow products. For further details about delivery please click here Delivery & Returns

Purchase Prices


All quoted prices on our website are inclusive of VAT

Payment Methods


We can accept payment via Paypal, credit or debit cards. Payment by cheque or BACS is also feasible, however this does extend the time from ordering to receiving your goods as we cannot despatch your purchases before we receive payment. For cheque and BACS payments you will receive an invoice from us, once we have received your payment we will then despatch the goods the following day. If you have any questions at all please call us on Tel: 01763 848257


Credit Card Security


When you place an order you will be directed to PayPal to make your payment. You will have the option of payment by paypal or credit card. If paying by credit card we do not have access to your credit card number.

Colours and sizes


Every effort has been made to give as much information on size of products in our product description in addition to an indication of general size category Small/Medium/Large or Extra Large. These are to a certain extent subjective as particularly for knitted products as the items are hand knitted and thus different knitters knit at different tensions we cannot therefore guarntee the specific sizes. Please take this into account when ordering. If the product does not fit correctly then please return it within the 7 days return time.

Every effort has been made to photograph products to show the true colours of our products. However variations can occur as different screen resolutions can make them appear darker or lighter than the true product. We cannot therefore guaranteee the colours of each product will be exactly the same as seen on your screen.

Contact us about an order or any enquiry


Please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call on 01763 848257

Privacy Policy


Yew Tree Alpacas do not disclose  details of customers to any 3rd party. We are a small company and treat the confidentiality of customers details very seriously. Please see here for further details Privacy Policy